How do I cancel my service?

In order to cancel your service, you must cancel the Payment Profile that you have with us through Paypal.

Go to the Automatic Payments section in your Paypal account. Here's a direct link to that section: https://www.paypal.com/us/cgi-bin/webscr?cmd=_manage-paylist

We do not handle cancellation via email.

Here are the steps to find the Automatic Payments section in PayPal when logging in on your Desktop/Laptop.
(Note: you can't do this via the PayPal mobile app or using PayPal.com on your phone)

Login to your account at PayPal.com

Click Settings (gear icon in the top right corner)

Click Payments (on the menu at the top of the page. scroll to the top to see it)

Click Manage Automatic Payments button

Select BV Mobile Apps (in the list on the left side of the screen)

Click Cancel button (top right corner of the screen)